Training Specialist

Job description 

Key Responsibilities

• Design and develop a pre‑implementation training program that prepares customers for onboarding
• Deliver engaging live or virtual training sessions, tailored to diverse audiences and learning styles
• Arrange and coordinate the practical aspects of the training, including hotel bookings and meals
• Create, update, and maintain supporting training materials (guides, videos, walkthroughs, documentation)
• Collect feedback from training participants and stakeholders; use insights to iterate and improve content for clarity, relevance, and impact
• Coordinate with implementation teams to schedule and align training timing and content
• Monitor training effectiveness through metrics (attendance, satisfaction, knowledge retention)
• Advocate for best practices in onboarding and user enablement across internal teams
• Identify knowledge gaps and propose new training or enablement initiatives proactively

What We Require 

• Proven experience in training, enablement or related roles (ideally in a SaaS environment)
• Excellent facilitation skills, ability to deliver engaging sessions in person or virtually
• Strong writing and storytelling skills to produce clear, compelling content
• Ability to gather, analyze, and act on feedback and performance data
• Willingness to travel on occasion for trainings abroad
• Proactive, growth mindset: you identify opportunities and drive improvements
• Fluency in English and Dutch (German is a plus), both spoken and written

Why Elfsquad

• Real ownership: You’ll be given trust, autonomy and responsibility in your role
• Purpose-driven work: Be part of an ambitious team building tech that matters to manufacturers
• Hybrid flexibility: Work from our offices in Drachten (NL) or Gdańsk (PL) or remotely
• Innovation culture: Be part of a team that helps redefine how industrial sales and customization happen in the digital age
• You matter: Seen as a person with a story and talents, not just a number in an excel sheet

We Offer You

• Competitive compensation & flexibility: Attractive salary, benefits, and remote work possibilities
• Growth & development: Career acceleration with training, tools, and mentorship
• Impact & ownership: Shape the digital transformation of manufacturing through ownership
• Vibrant & international team: Collaborative culture that celebrates achievements, professional and personal
• Modern workplace & tools: Creative, well-equipped offices designed for productivity

About Elfsquad 

We build business-led CPQ software that empowers teams and evolves with product and process complexity. Our mission: transform complexity into simplicity.

We empower manufacturers with digital tools that streamline operations, enhance accuracy, and enable data-driven decisions. Elfsquad transforms sales and production by eliminating quotation errors, accelerating sales, and integrating seamlessly with existing systems.