Yource
- Media and Communications
- Trade and (business) services
Are you looking for a role in customer service? Would you thrive in an ambitious and professional organisation where you’re given plenty of responsibility and can make a real difference to both internal and external customers? And do career progression opportunities – even internationally – and all sorts of fun team outings from time to time also appeal to you? Then working at Yource is definitely for you! We have opportunities alongside your studies or as a starting point for your career in both the Netherlands and Spain.
Who is Yource?
Yource aims to increase customer value, and that is our mission! That is why we first want to understand what our customers value. We specialise in everything to do with customers and customer contact. As a Business Process Outsourcer (BPO), we take over those parts of our customers’ value chain where customer contact takes place. Our expertise, years of experience and smart tech solutions form the foundation. Our vision is that, as a business, you can only make a difference through human customer contact. And that is only possible if you put your employees (whom we call our Members) at the heart of your organisation. Without a good Member Experience, there can be no good Customer Experience.
Combine empowerment, purpose and reliable processes with data and knowledge, and you get personal and entrepreneurial customer contact. That’s how we make the difference. That’s what Yource stands for. With no fewer than 12,000 Yource Members, we ensure an optimal customer experience every day. Our core values are Reliable, Personal and Entrepreneurial. With our expertise in Recruitment, we can select the perfect employees for any company: our Members! We train them at our Yource Digital Campus.
Yource offers a unique combination of client services: Outsourcing, Insourcing and Staff Secondment. In the Benelux, you’ll find us in the Netherlands, Belgium and Luxembourg. We also have Near- & Offshore locations in Spain, Morocco, Bulgaria, Greece, Turkey and Suriname.
